Question 1

What's included?

Accepted Answer

•Teepee tent (white or white lace). A-frame tents are available upon request for certain themes. 
•Twin air mattress
•Fitted micro-knit sheet
•Themed throw blanket & pillows
•Decorations based on theme
•Food/beverage tray
•Lantern or equivalent battery-operated night light
•Delivery within 20-mile radius of 37934
•Setup, styling, breakdown
•Additional fees apply for custom themes $50+
•Additional travel fees apply for more than 20 miles from 37934

Question 2

What kind and how much space do I need?

Accepted Answer

We can discuss what works best for your space. Our tents can go anywhere – basement, bonus room, living room, covered patio – the options are limitless!
You will need approximately 3.5 feet wide X 6 ½ feet in length for each tent/mattress 
combo.

The tents can be set up in many different configurations based on your space but they are typically side by side or facing each other.

Over the Top staff do not move furniture so please have the space cleared prior to arrival to ensure quick and easy set up.

Question 3

How do I book?

Accepted Answer

Click on “Book Now”.

Choose your preferred date, theme, and fill out the 
booking form.

We’ll contact you to finalize party details.

Question 4

How do payments work?

Accepted Answer

We require a $100 non-refundable deposit to lock in your party date. 
Payment is currently accepted via Venmo, PayPal or Credit Card. 
Balance is due on party set up date.

Question 5

What areas do you serve?

Accepted Answer

We currently serve the Knoxville, TN area.  Over The Top will deliver anywhere within a 20 mile radius of 37934 for no additional fee. If you are outside of this radius, please reach out for costs to serve your party. We would love to help.

Question 6

What is your cleaning/safety policy?

Accepted Answer

All our furnishings are curated thinking about your child’s safety and taking good care of your home or space.

•Tent covers, linens and blankets are cleaned after every use.
•Rugs are vacuumed, sprayed and spot cleaned after an event.
•Throw pillows and stuffed animals are sanitized after every use.
•String lights and/or lanterns are battery-operated and do not present a hazard.
•Items are replaced if necessary. You won’t see any wear and tear on our stuff. If you do, please let us know so we can replace them immediately.

Question 7

What is your cancellation policy?

Accepted Answer

Things happen and we get it!   If you need to cancel after making your deposit, 
we will do our best to reschedule your party subject to date/equipment availability. Rescheduled dates must occur within 6 months of the originally planned date. Final payment is not due until actual party set up.

Question 8

Why are sleeping pillows not included?

Accepted Answer

For hygienic reasons, we do not provide pillows. We recommend advising parents to have their child bring their own pillows. We do provide decorative pillows for styling.

Question 9

Do we host the party?

Accepted Answer

While that sounds like so much fun, we do not stay and host the party. 
Once we finish setting up your Over The Top party, we leave but will be back the next day for takedown.

Question 10

How long does setup/takedown take?

Accepted Answer

A typical 5/6 tent party takes roughly 90 mins to set up and 30-60 mins to take down. 
Please be aware that Over The Top staff will take down tents, linens and decorations that were delivered. Staff will not manage trash, vacuuming or any other clean-up.

Question 11

Do I need to supply power?

Accepted Answer

All items are battery operated so no power is needed for indoor tents. In some cases, we will provide a neon sign that will require access to a USB base and extension cord.

Question 12

What if my theme isn't listed as an option?

Accepted Answer

You are speaking our language! With a 4-week lead time, Over The Top can accommodate any theme idea you have. We LOVE a fun new idea. 
Additional fees apply for custom themes $50+ depending on complexity.